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Where is my certificate?

NB: We are unable to chase certificates within 6 weeks of your course completion date. Please wait until 6 weeks has passed before requesting your certificate. 

Try using the CITB card checker.

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0330 223 2121

(Mon - Fri 09:00 - 17:00)


Postal Address

We Do Training Ltd
3rd Floor, The Red House
King Street
West Malling
Kent
ME19 6QT

Training FAQ's

CITB FAQ's

What is CITB?

CITB stands for Construction Industry Training Board and is the industry training board for the UK construction industry, offering the Site Safety Plus suite of training courses, covering health and safety knowledge aimed at all levels of personnel within the UK construction industry.

How do I find an SMSTS course near me?

We offer SMSTS courses all over the country. To find an SMSTS course near me, go to our course finder and enter your location (town or postcode) and select SORT BY Distance.

This will list all of our scheduled CITB SMSTS courses nearest to you.

What is the CITB SMSTS Test Like?

Some quick facts about the SMSTS test:

  • The pass-rate is 80% (you must achieve 28 marks out of a possible 35).
  • There are 25 questions in total.
  • 20 questions have multiple-choice answers (worth 1 mark each).
  • 5 questions require a short written answer (worth between 1 and 3 marks each).
  • 5 of the 25 questions are 'safety critical'.
  • You must answer ALL 5 safety critical questions correctly to pass the test.
  • The test must be completed within 30 minutes.
  • You may refer to the supplied course publications during the final 10 minutes of the test.

Read more about the SMSTS test in our blog.

GENERAL FAQ'S

Why do your prices differ for the same course?

Our courses are either the same price, or lower than our competitors. As these prices vary across the UK between providers and locations, so do our prices. We constantly monitor and amend our courses to ensure you cannot get the same course cheaper. Costs vary between providers due to the fees involved for hiring different venues, the time of year, different trainer rates etc.

What is blended learning?

Blended learning is a mix of online tuition, maybe some Zoom (or similar) learning and classrom based sessions. Most often it is learning through some bookwork at home, before attending a venue. See our blog article Blended Learning for more information.